Salary Band20 - 25k
The Dream Career
|Up to £25000|
|Monday-Friday full time|
|24 days holiday
Flexi time available
A growing digital business that operate globally.
The Job Role
|The role would suit an individual ideally with at least one year’s experience working in an IT support role.
You will be assisting with the day-to-day maintenance of over 35 users and providing first class support, ensuring tasks are completed in a timely manner whilst prioritising accordingly with relevant guidance. This role offers a great opportunity to work in a fast-paced office.
Providing 1st line and 2nd line support
Unboxing, logging, setting up and sending back development hardware as required for the studio
Workstation and laptop repairs
Basic understanding of software licensing
Build and customisation of hardware and software
Installing software and printers
Excellent knowledge of Windows Operating Systems
Knowledge of Active Directory and Remote Desktops
Experience using Call Logging Systems
Some knowledge of Apple Mac operating systems
Experience working with customer problems and queries in a Windows and Apple Mac mixed environment
Ability to provide Microsoft Office and printer support when required