Salary Band16k -20k
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The Dream Career
Junior IT Technician
|£16000 to £23000 DOE|
|Full time Monday – Friday|
|24 days holiday
Free gym onsite
Cycle to work scheme
A growing digital business that operate globally.
The Job Role
|The role would suit someone who has a real interest and passion for IT and ideally with at least one year’s experience working in an IT support role.
The main purpose of the position is assisting with the day-to-day maintenance of over 300 workstations and providing first class support to all of the users.
Providing 1st line and 2nd line support
Unboxing, logging, setting up and sending back development hardware as required for the users
Workstation and laptop repairs
Working with software for PCs
Building and customisation of specific hardware and software
|A knowledge of Windows Operating Systems
Knowledge of Active Directory and Remote Desktops
Experience using a Call Logging System
Knowledge of Apple Mac operating systems
Fantastic communication skills
Dealing with customer problems and queries in a Windows and Apple Mac mixed environment
Ability to provide Microsoft Office and printer support
Ability to work to time scales and deadlines
Ability to provide progress updates on tasks.