Customer Service Advisor – contract until end of January 2022 – likely to become permanent

  • Location


  • Sector:

    Business Support

  • Job type:


  • Salary:


  • Contact:

    Rebecca Morris

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


The Dream Career:

Customer Service Advisor – contract until end of January 2022 – likely to become permanent

The Location:


The Hours:

37.5 hours per week


1 weekend in every month to be worked – 4 hours per day can be worked from home and will receive a Friday off in lieu

1 day per week working in the office once fully trained

The Salary:

£19,000 DOE

The Job Role:

We have two positions available for experienced Customer Service Advisors to join a fantastic retail business based in Sheffield.

This position will be a contract until the end of January 2022 but very likely to become permanent for the right candidate.

Candidates who have experience working within retail/ecommerce will be at a real advantage but full training will be provided.

Duties will include the following;

  • Managing customer enquiries via ticketing system
  • Liaising with customers via telephone/email/ticketing system
  • Handling warehouse enquiries and managing returns
  • Liaising with suppliers and claiming against faulty products
  • Management of daily order queries
  • Stock management including checking goods in

Our client’s business receives an incredibly high number of orders and therefore are looking for self-starters who are able to confidently speak to customers and self-manage their own work load.

Full training will be provided for the successful candidates.

This position is to start immediately and therefore Applicants who do not have a notice period, or are able to start within a week will be prioritised.

For further information please contact rebecca@benchmarkrecruit.co.uk 07714771600