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Jobs

Customer Service Executive

  • Location

    Sheffield

  • Sector:

    Business Support

  • Job type:

    Permanent

  • Salary:

    £20,000

  • Contact:

    Rebecca Morris

  • Contact email:

    Rebecca@benchmarkrecruit.co.uk

  • Job ref:

    45616

The Dream Career:

Customer Service Executive

The Location:

Sheffield (North side of the city)

The Hours:

Full Time 

The Salary:

Up to £20 k DOE

The Job Role:

We have a fantastic opportunity available for an experienced Customer Service Executive to join our client’s growing business.

The successful candidate will provide administration and customer service support to the sales team to ensure that profit targets are met, and that all customers receive an excellent service.

This role will be fast paced and varied, and will include the following duties;

  • Liaising with customers and providing them with a first-class level of service
  • Processing quotations in a timely manner and sending these across to customers
  • Following up quotations in a timely manger (ideally within 48 hours)
  • Assisting the sales team with the implementation of new customers
  • Processing new sales orders using in house CRM system
  • Providing administration support including raising contracts, ensuring dispatch administration is processed on time etc
  • Managing any contract amendments and renewals
  • Liaising with third party contractors to ensure that goods are dispatched on time
  • Arranging demo’s for customers when requested
  • Assisting the Customer Service Manager and sales team with producing reports when required
  • Assisting with arranging finance for products when required

The ideal candidate for this position will have the following experience;

  • Customer Service experience within a corporate client environment
  • Excellent administration and customer service skills
  • Computer literate, including the full suite of MS Office
  • Full and clean driving license preferred

For further information about this fantastic role, please contact rebecca@benchmarkrecruit.co.uk / 07714771600