Customer Operations Executive

  • Location


  • Sector:

    Business Support

  • Job type:


  • Salary:

    £23 k + bonus

  • Contact:

    Rebecca Morris

  • Contact email:


  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


The Dream Career:

Customer Operations Administrator - *Maternity cover – approx. 12 months* - for the right candidate this role will be made permanent 


The Location:

Chapeltown, Sheffield


The Benefits:

24 days holiday + stat

Free parking on site


The Hours:

Full time – 37.5 hours per week


The Salary:

Up to £23,000 DOE

+ Bonus (extra £2500 - £30 k on top of basic salary) 


The Job Role:


We are working with our fantastic client who is located in Chapeltown who require an experienced Customer Operations Administrator to join the business for a 12-month maternity leave cover. Our client wants to invest and train the successful candidate so for the right person the business will do everything they can to offer the position on a permanent basis.

As Customer Operations Administrator, the successful candidate will work very closely with the sales team to provide them with administrative support and ensure  that clients are happy and that sales and profit targets are met.

This varied role is well suited to candidates who have experience working within administration and customer service and are happy working in a busy and professional working environment. 

Working as part of a teriffic customer operations team, typical duties for this role will include the following;

  • Providing a first-class customer service to customers, both written and verbally
  • Assisting the sales team with processing quotations
  • Managing quotations that are requested online
  • Following up quotations and providing additional information when required
  • Processing customer orders using CRM system
  • Ensuring all files are accurately maintained
  • Providing administrative support with contracts and documentation for customers to complete and sign
  • Managing amendments to contracts and contract terminations
  • Ensuring orders are dispatched and delivered on time
  • Assisting customers with applying for funding
  • Building relationships with third parties and stakeholders
  • Meeting with clients on and off site when required
  • Providing the sales team with administrative support

We look forward to speaking to candidates who have strong administrative experience and have had exposure to the following;

  • Customer Service experience within a corporate client/professional setting
  • Excellent administrative experience
  • Computer literate and confident using the full suite of MS Office
  • Exceptional communication skills both written and verbal
  • Applicants who have experience working within the automotive sector would be at an advantage, but this is not essential
  • Applicants will ideally hold a full UK driving license – this is not essential

Full training will be provided for the successful candidate. 

This position is due to start in March so please do not delay your application - please get in touch with Becca for further information as soon as possible - rebecca@benchmarkrecruit.co.uk / 07714771600