Digital Account Manager

  • Location


  • Sector:

    Creative and Digital

  • Job type:


  • Salary:

    £30000 DOE

  • Contact:

    Amelie DeCandolle

  • Contact email:


  • Job ref:


  • Published:

    18 days ago

The Dream Career

Digital Account Manager

The Location

Sheffield City Centre

The Benefits

  • Healthcare Plan
  • Company Funded Training
  • Up to 30 days paid holiday 

The Hours

Standard Full Time

The Salary

Up to £30,000 Depending on Experience

The Job Role

Our client is one of Sheffield’s foremost Digital Agencies, based in beautiful office spaces. They are looking for a skilled Digital Account Manager someone who can oversee and grow an existing portfolio of clients whilst overseeing a team of account executives who can deliver the day to day activities.

Main responsibilities include:

  • Supporting the ongoing relationship with clients and maximise potential for additional business
  • Be the day to day point of contact and decision maker for all client and account issues
  • Ensuring clear and accurate records are maintained of all client communications and proposals
  • Overseeing that all communication with clients is professional, clear and courteous
  • Briefing in client work to technical and design staff
  • Identifying upcoming requirements, resourcing bottlenecks and any issues that need to be    escalated
  • Working closely with project managers to ensure the on-budget delivery of larger project work
  • Ensuring client SLAs and support targets are met
  • Attending monthly review and planning meetings

Key Skills and Experience:

  • 3 years agency experience in a digital role
  • Excellent communication skills with the ability to work confidently internally and externally
  • Impeccable time management and organisational skills
  • Prior experience of delivering digital solutions to a varied client base with a strong ability to deliver projects and manage expectations.

To apply for this role please call Amelie on 0114 221 0550 or email your details to amelie@benchmarkrecruit.co.uk