£18,000 - £26,000
11 months ago
The Dream Career:
Digital Customer Relations
£18,000 to £26,000 DOE
The Job Role:
Our client is looking for a sales and customer service focussed individual, who has strong telephone experience to join their fast-growing business.
Duties for this position will include the following;
- Completing surveys with customers over the telephone
- Outbound calls to customers to obtain updates on progress
- Managing all communications with customers via telephone and email
- Managing a caseload of customers and building strong working relationships with them
- Updating the company CRM with accurate information
Applicants will ideally have 2 years + experience working within a customer service or sales role and will be confident liaising with customers via telephone and building strong working relationships.
Applicants who have a background within the digital sector, or have a real interest in digital will be at an advantage, but this is not an essential requirement.
The ideal candidate for this role will be IT literate and will be confident using the full suite of MS Office.
For further information about this role please contact Becca on 0114 221 0550 / firstname.lastname@example.org