Jobs

The Dream Career:

IT Support Technician

The Location

Liverpool

The Hours

Standard Full Time  

The Salary

£23,000 to £24,000

The Job Role

Our client, an employee benefits provider with a National presence, is looking to add to their team in North West. They are looking for an IT Support Technician in Liverpool with experience in providing 1^st and 2^nd line support.

The IT Support Technician is responsible for the management and configuration and maintenance of software and hardware systems. The usual technical skills required are as follows:

Microsoft Software:

• Windows Server
• Windows 7 & 10
• Microsoft Office (2013, 365 etc)
• Communication Systems  ( Exchange 2010 and Skype for Business server and client )
• Active Directory &Windows domain management
• Knowledge of SQL  and its implementation in Microsoft SQL  server
• Web server technologies

Configuration of CISCO Firewall and Switch technologies, using both the command line and graphical user interfaces

Strong comprehension of the following fundamental concepts: TCP/IP, DNS, DHCP, HTTP, HTTPS including SSL / TLS

Desirable skills experience over IT Systems, Support Helpdesk, Backup Softwares, server and virtualisation platforms , LAMP based softwares and services.

Although this is a 2^nd line role you will occasionally be called upon to perform some 1^st line tasks and tech support, especially when supporting absent staff.  You will have at least 3 years’ experience in a IT role and be a natural and helpful problem solver.