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Jobs

Technical Support Analyst

  • Location

    Sheffield

  • Sector:

    Digital and Marketing, Business Support

  • Job type:

    Permanent

  • Salary:

    £20-24 k

  • Contact:

    Rebecca Morris

  • Contact email:

    rebecca@benchmarkrecruit.co.uk

  • Job ref:

    45503

  • Published:

    7 months ago

  • Expiry date:

    2021-01-31

The Dream Career: 

Technical Support Analyst 

The Location: 

Sheffield

The Benefits: 

Fantastic work culture 
Opportunity for further training and development 
22 days holiday + stat
Free parking on site 

The Hours: 

Full time

The Salary: 

£20,000 - £24,000 DOE 

The Job Role:

Due to expansion within the Technical Support team, our client is looking for two talented and enthusiastic Technical Support Analysts to join the team. 
The successful candidates will be responsible for providing a first-class service to customers and handle a range of technical enquiries. The position will involve working through technical queries via ticketing system and also telephone. 
Applicants should have experience and enjoy working within a customer focussed role and should possess excellent communication skills both written and verbal.
Our client is looking for candidates who have the following experience: 
  • Basic understanding of PHP, MySQL and HTML5
  • Basic understanding of data connectivity, IT and networking 
This is a full-time opportunity working Monday - Friday, however it will be required for the succesful applicants to provide out of hours emergency support as part of a rota system. 
For further information about this role please contact Rebecca@benchmarkrecruit.co.uk / 07714771600