Jobs

The Dream Career:

Temporary Support Assistant

The Location:

Sheffield city centre

The Hours:

Full time – 37.5 hours per week

The Salary:

Up to £23,000 DOE

The Job Role:

We have an immediate requirement for a new position within our clients business which is based in Sheffield city centre.  This is a fantastic opportunity for an Administrator who has experience of customer service, technical administration or sales administration.

This position will be a temporary contract for approximately 3 months but is then likely to turn into a longer-term contract, or even permanent for the right candidate.

The purpose of this position is to support a busy team of sales/account managers to free up their time to manage upselling/upgrades for their customers. The successful candidate will relieve the team of their administrative duties and will assist with resolving any issues.

Duties will include the following;

• Supporting a busy sales team with administrative duties
• Managing incoming enquiries, via a ticketing system
• Liaising with customers to provide them with information/updates
• Closing tickets once they have been actioned
• Updating internal systems (Salesforce) and spreadsheets

It would be a real advantage for applicants to have had experience working on Salesforce, or a similar CRM system.

Applicants should have experience within a similar role within administration or customer service support.

For further information about this opportunity please contact rebecca@benchmarkrecruit.co.uk / 07714771600