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Jobs

User Coordinator

  • Location

    Sheffield

  • Sector:

    IT, Charity

  • Job type:

    Permanent

  • Contact:

    Amelie De Candolle

  • Contact email:

    amelie@benchmarkrecruit.couk

  • Job ref:

    45394

  • Published:

    8 months ago

  • Expiry date:

    2020-03-03

The Dream Career:

User Co-ordinator

The Location

Sheffield City Centre

The Hours

35 hours a week

The Salary

£23,000  to  £27,000

The Job Role

We are lucky to be working with one of the UK’s leading food re-distribution charities on some exciting roles within their Information Centre, based here in Sheffield. Due to an increase in finding they are looking for a User Co-ordinator to join their IT department.

Working with the Project Manager, the main purpose of the role is to focus on user experience across 21 regional centres and 3 offices and making these systems fit for purpose of all levels of digital literacy and confidence.

You will work within the Information Centre to ensure all problems are fully understood and be responsible for scoping and assessing non-functional requirements, conduct user acceptance testing and support the design, delivery and evaluation of training and learning provision.

Essential Skills Required:

Experience of working with internal stakeholders to understand requirements and design user experience.

Ability to clearly and effectively communicate design processes, ideas and solutions to teams and developers

Be passionate about resolving user pain points and embedding products that work for our network, employees and volunteers

Experience in designing and delivering F2F, e -learning and virtual / blended learning programs

Experience in project management and have demonstrated the ability to coordinate people, resources, budgets objectives and timelines

Excellent analytical and written / verbal communication skills

Individuals with knowledge of working with Salesforce or LMS at roll out scale are highly desirable.

To apply for this role, please call Eleonora on 0114 221 0550 or email your details to Eleonora@benchmarkrecruit.co.uk