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Jobs

Customer Service Executive

  • Location

    Sheffield

  • Sector:

    Business Support

  • Job type:

    Permanent

  • Salary:

    £22,000

  • Contact:

    Rebecca Morris

  • Contact email:

    rebecca@benchmarkrecruit.co.uk

  • Job ref:

    VR/45747

The Dream Career:

Customer Service Executive

 

The Location:

Chapeltown

 

The Benefits:

Commission structure

Hybrid working( 3 days in the office 2 working remotely) - once fully trained

Free parking on site

45 min for lunch, alternate Friday finish at 1.30pm- optional

Relaxed dress code

Company Pension Scheme

Savings Scheme

Holiday Purchase Scheme

 

The Hours:

Full time

 

The Salary:

Up to  £22,000 DOE + commission structure

 

The Job Role:

 

We have an absolutely brilliant opportunity available for an experienced and passionate Customer Service Executive to join our client’s thriving business.  Located in Chapeltown, our client deliver a first-class customer service experience to their clients. 

 

Supporting the busy sales team, the successful Customer Service Executive will enjoy a varied and fast paced role.  Duties will include the following;

 

  • Processing customer quotations using in house system
  • Following up quotations with customers to ensure received and answer any questions
  • Setting up customers on in house system
  • Processing customer orders using in house system
  • Day to day contact with third parties to chase orders
  • Updating customers regularly with the status of their order
  • Preparing contracts and financial documentation for customers
  • Liaising with customers regarding the delivery of their order
  • Management of any contract amendments
  • Generating reports using the in house system for the sales team and management
  • Providing the sales team with administrative support when required
  • Attend relevant training when required

 

 

We are looking to speak to candidates that have the following experience;

 

  • Customer service and administration experience
  • Worked within a professional environment for ideally 2 years +
  • Confident using a range of computer packages including the full suite of MS Office
  • Presentable and personable with excellent communication skills
  • Excellent organisational skills and ability to work in a fast paced environment
  • Exceptional time keeping skills
  • Full/clean driving licence is preferred but not essential

 

Full training will be provided for the successful candidate, and there will be ongoing training and development within the role.

 

This position is full time working from our clients offices in Chapeltown. Once the successful candidate has successfully trained within the role hybrid working will become available.

 

This position is an immediate requirement so please get in touch for further information about the role as soon as possible.  rebecca@benchmarkrecruit.co.uk / 07714771600